Platform Availability

99.999% Availability.
By design.

Five nines isn't a marketing number — it's an engineering commitment. Every layer of the Foundation platform is built with redundancy, failover, and self-healing at its core.

View Full SLA System Status
What Five Nines Means

Downtime you can count on one hand

The difference between three nines and five nines is the difference between hours of downtime and seconds.

SLA Level Downtime / Year Downtime / Month
99.9% 8 hours 46 min 43 min 50 sec
99.99% 52 min 36 sec 4 min 23 sec
99.999% 5 min 15 sec 26 sec
99.9%
Three Nines
8h 46m
downtime per year
≈ a full workday
99.99%
Four Nines
52m 36s
downtime per year
≈ a lunch break
99.999%
Five Nines — Foundation
5m 15s
downtime per year
≈ brewing a cup of coffee
How We Achieve It

Redundancy at every layer

Five nines doesn't come from one thing — it comes from eliminating every single point of failure across compute, storage, network, and power.

Redundant Compute

N+1 compute node capacity across every cluster. If a node fails, VMs automatically live-migrate to surviving nodes with zero downtime and no manual intervention.

N+1 Capacity Live Migration Auto-Failover

Resilient Storage

Hyper-converged storage with multi-way mirroring across nodes. Data survives drive failures and entire node losses without interruption. No single point of failure in the storage layer.

Multi-Way Mirror Drive Failure Tolerant Node Failure Tolerant

Network Redundancy

Spine-leaf fabric with dual-path ECMP routing. Every leaf switch has multiple uplinks to every spine. A switch failure reroutes traffic in milliseconds — no convergence delays, no packet loss.

Dual-Path ECMP Spine-Leaf Sub-Second Failover

Power Protection

Dual power feeds from independent sources, online UPS with battery backup, and automatic generator failover. Power transitions happen without any interruption to your workloads.

Dual Feeds UPS Battery Generator Backup Seamless Transfer

Automated Failover

Health monitoring at every layer — compute, storage, network, and services. When a failure is detected, automated recovery kicks in before you even notice. Self-healing by default.

Health Checks Auto-Recovery Self-Healing

Proactive Monitoring

24/7 infrastructure monitoring with intelligent alerting. Our operations team tracks performance trends, identifies degradation before it becomes failure, and takes corrective action proactively.

24/7 NOC Trend Analysis Proactive Response Alerting

Backed by an SLA With Teeth

Our uptime commitment isn't aspirational — it's contractual. If we miss our SLA targets, you receive service credits automatically. Tiered credits scale with severity, up to 100% of your monthly fee. Read the full SLA →

Ready for infrastructure you can count on?

Deploy on a platform where five nines is the baseline, not the ceiling. Talk to our team today.